Vendor
FAQs
Answers to common questions about Unilog’s content syndication program.
Vendor FAQs
Who is Unilog?
We’re a team of product content and eCommerce experts with over 20 years of industry-specific experience that is dedicated to serving small and mid-sized dealers, distributors, manufacturers, and specialty retailers. Our connected product content and commerce solutions – called the CX1 Platform – help businesses like yours sell more, stay relevant, and succeed in the digital marketplace. The CX1 Platform includes a flexible eCommerce platform built for your industry needs, unmatched product content to expand your digital footprint, and dynamic information management to streamline how you manage, maintain, update, and share your product content. In addition to providing businesses with digital solutions to drive revenue and grow their business, Unilog also manages a product content syndication program that provides distributors with consistent, accurate product data to display across their sales channels.
Why would I send my data to Unilog when I already send it to my customers?
We take the web and data management completely off our mutual customers’ plates, rather than have each customer adapt and customize the data for every one of their vendor partners. We transform and build eCommerce-ready data based on the file for every one of your customers that is in our system, so it’s a single point of syndication for you and them.
Is there a fee to participate?
There is no fee for manufacturers to participate. Unilog’s revenue is supported by our subscribing customers, providing extreme value to manufacturers.
Do you have a privacy policy?
We do. Please go to https://unilogcorp.com/privacy-policy/
How can I get started?
- Send your product spreadsheet with attributes, pricing, and corresponding images and spec sheet links, etc. by FTP, email (Content@UnilogCorp.com), PIM, or API.
- Provide day-to-day contact(s) to reach out for asset updates, pricing questions, as well as a person who would review any requests from our subscribers who wish to add your brand to their catalog.
Please click here for more information.
Our electronic assets are not centralized in the format above. How can we take baby steps to participate?
Simply provide a primary contact and provide us your data as follows:
- Email us a price sheet in a spreadsheet format (if you have a PDF, we will try to convert it into Excel).
- Send us files or URL links to images, spec sheets, and installation sheets (if available) for your products.
- Send us catalog PDFs of your most recent and active product offerings.
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How is my data stored?
Your file or data feed is reviewed by one of our Brand Content Managers. The data is then classified into our master taxonomy and transformed to be used on our customer’s eCommerce sites. The data is hosted in our private CX1 PIM and syndicated to the approved customers.
Who can access my data? Do I have control?
As a manufacturer or brand manager, you have complete control over which of our customers can have access to your data, whether or not eCommerce is allowed, and whether or not pricing can be shown on websites. You can opt to:
- Allow any customer who wants the data to have it
- Be notified when any customer requests your line, still allowing all access
- Require approvals for any customer who requests the data
How do I receive/view/approve requests for my data?
You will receive a link to a dashboard where all requests will be listed. You will approve or decline all requests within this dashboard.
What do I do if I need to change my data permissions settings?
Please reach out to Content@UnilogCorp.com
How do I send product updates?
Please send all product updates to Content@UnilogCorp.com